CCTV 24-hour Surveillance in Pattaya Revolutionized for Public Safety

SUMMARY

Pattaya City: One of Thailand's Most Popular Vacation Spots

CCTV coverage plays a crucial role in Pattaya, a vibrant coastal city that gained prominence as a self-governing municipal jurisdiction with diverse districts. Renowned for pristine nature, beautiful islands, and serene forests, Pattaya also offers an exotic nightlife. Each beach boasts unique features, catering to various preferences. As night falls, Pattaya’s illuminated streets come alive, attracting hundreds of thousands of visitors annually for water activities, sunbathing, and trips to nearby islands.

Local authorities initially installed a CCTV system in Pattaya to manage traffic, but it has since expanded to enhance public safety for the millions of annual visitors. The system now covers parks, beaches, shopping areas, schools, places of worship, and a hospital.

The project, a collaboration between the city government, Point IT Consulting Co. Ltd., and QSAN, involved the delivery of a comprehensive IT solution by Point IT Consulting Co. Ltd., a seasoned provider in Thailand. With over 13 years of experience, implemented a ‘one-stop shop’ solution, significantly enhancing the city government’s efficiency in fulfilling their duty of care.

INDUSTRY

REGION

PRODUCT

CHALLENGE

Deploying an Advanced CCTV System for 24-Hour Surveillance

To elevate public safety and urban mobility, Pattaya City has embarked on an ambitious initiative to implement 24-hour CCTV surveillance across its entire jurisdiction. As a dynamic coastal city with a large influx of tourists and vibrant local activity, real-time visual monitoring is crucial for enhancing emergency response, managing traffic flow, and ensuring the safety of both residents and visitors.

The expansion project involves the deployment of over 2,000 CCTV cameras across key locations, including major intersections, tourist hotspots, and public service areas. To support this high-volume data generation, a stable, resilient, and highly flexible CCTV surveillance platform is essential. The system must accommodate continuous image capture, streaming, and archiving without compromising quality or performance.

At the core of this infrastructure lies a high-availability SAN (Storage Area Network) solution engineered to handle the rigors of modern surveillance workloads. With high-capacity scalability and exceptional read-write performance, the SAN platform ensures that all video footage is reliably captured without frame loss — a critical factor in forensic investigations and live monitoring.

The platform supports seamless integration with Pattaya City Hall’s central control room, allowing city operators to access real-time footage and historical archives quickly and efficiently. The infrastructure also provides futureproof flexibility for further expansion, enabling easy onboarding of new cameras and analytics tools as demands grow.

This robust SAN-powered CCTV ecosystem ensures that Pattaya City can maintain uninterrupted surveillance coverage, empower rapid response teams with timely data, and uphold a secure urban environment. By investing in high-performance, reliable storage infrastructure, Pattaya sets a leading example in smart city transformation and urban safety innovation.

SOLUTION

Enhanced CCTV Security for Millions of Annual Vacationers

Topology-Pattaya-cctv-surveillance

Point IT Consulting was responsible for specifying, designing, and installing the system. They will also act as local responders for rectification and maintenance, ensuring minimal downtime and consistent service quality.

To meet such critical performance demand and budget concerns, they chose the Teleste IP video management system (VMS) and QSAN SAN storage as the main storage solution for video recording and failover backup across the entire Pattaya city deployment. The system’s scalability, seamless integration, and high throughput capability were key factors in this selection. The data collected via VMS is also used as a reliable data source for AI-enabled traffic management systems (TMS), which help optimize signal control, detect incidents, and improve urban traffic flow in real time.

INDUSTRY

COUNTRY

SOLUTION

PRODUCT

RESULT

Delivering Exceptional 24/7 Read-Write Performance and Scalability for Reliable CCTV Systems

High Availability

  • Dual-controller SAN architecture prevents single points of failure
  • Cache-to-Flash module protects data during unexpected power outages
  • Modular design enables easy maintenance and quick replacement

Resilient Capacity Deployment

  • Scales up to 16PB for long-term CCTV footage retention
  • Compatible with SED drives to enhance data security
  • Thin provisioning supports efficient resource allocation

"XS1212D provides read-write effectiveness in 24*7 service workload for organized CCTV system with excellent performance and amazing scale-up capability. We have adopted QSAN product to various projects for years and never disappointed."

Mr. Oran, Executive Project Director of Point IT Consulting

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