Taipei City, Taiwan – September 17, 2019 – QSAN Technology Inc., a leading enterprise data storage manufacturer, announces an important update concerning Intel’s processor Product Change Notification (PCN).
Affected Intel Processors
Due to recent concerns about the degradation of specific Intel processors, including the Celeron N3350E, J3355, J3455, and Pentium N4200, issues have been identified with the Low Pin Count (LPC), Real-Time Clock (RTC), and SD card interfaces. These issues could potentially impact the quality goals of affected products after extended periods of service.
Unrelated Processor Models
It is important to note that QSAN’s XCubeNAS 3000 series utilizes the Intel Celeron N3450 processor, which is not included in the list of processors affected by the recent PCN. Therefore, this Product Change Notice from Intel will not impact the quality of QSAN products or any related warranty services.
Additional Information:
Affected Processors
The Intel processors listed in the recent PCN—Celeron N3350E, J3355, J3455, and Pentium N4200—are identified as having potential issues that may affect their long-term performance and reliability.
Unrelated Processor Models
The Intel Celeron N3450, used in QSAN’s XCubeNAS 3000 series, is not impacted by these issues. Customers can continue to rely on QSAN products with this processor without concern.
Impact on QSAN Products
QSAN assures its customers that there will be no changes to product quality or warranty services as a result of this Intel PCN. The integrity and performance of QSAN products remain unaffected.
Customer Assurance
QSAN remains committed to providing high-quality and reliable data storage solutions. We will continue to monitor any developments related to processor performance and will keep our customers informed of any significant updates.
For any further inquiries or concerns regarding this announcement, please contact QSAN’s customer support team.
